Jersey Central Power and Light has taken to social media to help keep the lines of
communication open with its customers. Trisha Ingram, who works with website and social media development in the utility's Communications Department, said the tools were developed after a customer listening campaign and several focus groups following some extended storm outages. Ingram said making a very accessible
A $24 million effort is underway by Jersey Central Power & Light, to trim trees in 13 New Jersey counties to help reduce outages. The year-long project will cover 3,400 miles of power lines.
Residents and businesses in Monmouth and Ocean counties may be able to expect better service and quicker restoration times during major power outage events, thanks to a brand new partnership.
Electric utility Jersey Central Power and Light (JCP&L) conducts an inspection of its own at the the site determined to be the origin of the massive Seaside Boardwalk Fire.
Residents in Sandy-damaged communities are telling Ocean County Freeholder Joe Vicari says that they're still being billed for utilities they're not using.
Assemblyman Greg McGuckin, a member of the Telecommunications and Utilities Committee, feels Jersey Central Power & Light Company (JCP&L) should withdraw their recently submitted request to the Board of Public Utilities (BPU) for a $31.5 million rate hike in order to cover the costs of Hurricane Irene in September, 2011 and the snowstorm which followed in October that same year.
JCP&L, which came under heavy criticism for a lack of accurate information during Hurricane Sandy power restoration efforts, has unveiled a plan for better communication with towns during large outages.
While most Jersey Central Power and Light customers in Ocean and Monmouth Counties have been restored to full power, there is a section of Brick Township that remains in the dark today. It was an area that has hard-hit by Hurricane Sandy.