Customer service live chats are a great way to handle issues with a company online. Some work better than others, but for the most part they are all about the same: bland, sterile conversations that may or may not get your problem solved or question answered.

Until one service rep at Netflix stepped everyone's game up.

The transcript originally appeared on Reddit, and Huffington Post confirmed that it's real.

Netflix customer service live chat


Do you have a great (or terrible) customer service story? Share it in the comment section below!